"I always have such great experiences with Pioneer Bank, proven to be true yet again as I met with Carissa. As young people looking into buying their first home, my significant other and I had didn’t know where to start. We connected with Carissa who was more than willing to meet with us same week and made herself available to us both before and after our meeting. She was thorough in her explanation of our options and was happy to answer any of our questions, sharing the excitement that can come with buying a new home. I will definitely be keeping in contact with her as we explore the potential chaos of buying a home, but it’s a chaos made much more manageable with the help and guidance we’ve received thanks to Carissa."
- Madison Rice
"My experience with Pioneer Bank has been positive, in large part thanks to Caleb. As a college freshman a few years ago, Caleb quickly became my go-to at the Stadium location with his willingness to help and positive energy. Now, despite being at the location on Adams Street, he’s always willing to help me in person or over the phone, making the experience fast and easy with my busy lifestyle. As he’s assisting me, he also makes sure to check in how life is going for me and asks how college is, showing that I’m not JUST a customer, but a real person. This small personalization means so much and is one of the reasons I continue to bank with Pioneer; I know that the people here care about me, not just what I’m bringing to them."
- Madison Rice
Pioneer Bank has funded over $60 million to over 600 small businesses, independent contractors and sole proprietors through the Paycheck Protection Program, helping save nearly 10,000 jobs in southern Minnesota. See what businesses are saying.
"We cannot say thank you enough to Pioneer Bank and Alissa Brekke for helping us receive the PPP loan for our small business. Alissa was so helpful and walked us through each step to make it a smooth and quick process. Receiving this loan has allowed us to keep all of our staff employed and continue to serve the women and children in need of our services."
- Carlie Stevens, Wellcome Manor Family Services
"I cannot thank Pioneer Bank and Lance Jeppson enough for helping my business secure CARES Act Relief funding." Their attention to details, timeliness and rapid submission were priceless. During these difficult times, it is nice to know you have a financial institution that truly has your back!"
- Nathan Welander, Owner, Metro Exteriors LLC
"Thanks to Pioneer Bank, we received our PPP loan for our small business. Gary Miller and the team at Pioneer Bank did a great job guiding us through the process. We appreciate how they kept us updated along the way. With the daily changes of the COVID-19 virus, we could depend on Pioneer Bank to help us through these uncertain times with this loan. My wife and I appreciate all that they did to ensure we got this funding."
- Paul and Lori Jakes, Day Care Provider
"I cannot overstate what an important role Pioneer Bank played in our company receiving a Payroll Protection Plan loan. Our business banker, Lance Jeppson, was informative and helpful throughout the application process. Without Lance’s timely help, I don’t know that we have received our PPP loan as quickly as we did. In any of our dealings with Pioneer Bank, they have met our needs quickly and professionally."
- Scott Umhoefer, RW Carlstrom
"After struggling to get PPP funds from another, larger bank, someone recommended we try Pioneer Bank… the experience with Pioneer Bank was completely different. The people at Pioneer Bank are knowledgeable, personal, friendly, and professional. We were quickly put in touch with the President of Business Banking at Pioneer and she promptly secured the funds for us without the frustration and lack of response we had found at the other bank. We’re grateful for the personal and professional attention we received even though we were a new customer, they treated us like family. Thank you Pioneer Bank!"
-Kristin Cain, The Child’s World
"Burning Brothers Brewing, like every other restaurant, bar, brewpub and taproom in Minnesota, has been faced with making some heartbreaking choices due to the Covid-19 pandemic. We have been incredibly lucky though, as Pioneer Bank has been completely abreast of developing relief programs, and how to access them. Their understanding of these options, worksheets that allowed us to collect the needed information, and quick submission of documents, have been an absolute life-line for our business. The Paycheck Protection Program loan and other debt relief services they helped us access have allowed us to retain our employees, and continue to provide beer for our community. Thank you, Pioneer Bank, from the depths of our hearts (and beer mugs)!"
- Thomas and Rebecca Foss, Burning Brothers Brewing
"Pioneer Bank has been a lifeline to me and to my small business during this time of the COVID-19 pandemic. They have repeatedly been helpful and responsive. Working with them on the PPP for my office was easy and seamless. Without the help of Pioneer Bank, I would not have been able to keep my staff employed and my office afloat. I am so grateful that I work with local people like Pioneer Bank. Thank you, so very much!"
- Dr. Davis, Madelia Optometric Inc.
"While I had been aware of the Payroll Protection Program from the start, I did not think it would apply to my company. I am very grateful that Steve Cooling and Pioneer Bank proactively reached out to me and helped me better understand the program. He provided me with everything I needed to complete the application in a short period of time and made the whole process as simple as possible. The PPP loan has helped Christensen Communications Company cash flow as we continue to serve our customers during this pandemic."
- Brent Christensen, Christensen Communications
"Lance Jeppson and everyone at Pioneer Bank made the Payroll Protection Program process a breeze. They guided me through the application and answered all my questions. I would recommend Pioneer Bank to anyone looking for a trusted bank you can depend on."
- Anthony LeMay, LeMay Accounting Services
"Pioneer Bank was swift and thorough in helping our congregation find ways to manage the financial uncertainty caused by COVID-19. The whole process took only four days and was done right the first time. What a relief!"
- Pastor Paul Lauer, Our Savior’s Lutheran Church
"At a time of dire need, after my big-box bank had shunned my small business like so many others, Alissa Brekke at Pioneer Bank provided me the personal service and attention I haven't received from my big-box bank in 30 years. There are many heroes to admire during these trying times. I consider Alissa one of them."
- Mike Peterson, The Child’s World
"I own a small coffee shop in St. James, MN, when I heard the shutdown from Covid-19 was coming, I called my banker Jeff Barrett. He told me I should go ahead and apply for any assistance that was being given to my small business. From the Payroll Protection application process, to signing the documents, and receiving the loan money later that same day, the whole process for me was made very easy, with Jeff's help! He has answered any questions I've had and really looked out for me and my business! These times definitely are not easy for a small business owner, but having the support from Jeff and Pioneer Bank, has definitely helped ease some of my stress!"
- Heather Wentzel, Encore Coffee Cafe
"A HUGE Thank You to the Mapleton branch of Pioneer Bank! I have heard from countless Small Business Owners who have been assisted with the Paycheck Protection Program from your office. Your long hours and weekends that you worked to process these applications have been a major help to so many in our community and the surrounding area. Excellent service is just one reason why Pioneer Bank is so important to the City of Mapleton, Minnesota! Thank you James Gordon, Marvin Kimm and Geralyn VanRossum!"
- John Hollerich, Mayor, City of Mapleton
"I was introduced to Pioneer Bank by a common professional associate in relation to the activities around support from the Small Business Administration Payroll Protection Program created in the midst of the COVID-19 pandemic response. I called on Friday and compiled the requisite materials for the filing of the loan application yet that day and on the Saturday before Easter. We were able to complete the filing on Monday due to the diligent efforts of Pioneer personnel and executives through the weekend. Our request was fully funded on the following Friday. I was very impressed with the pleasant face on what has been a confusing and stressful period for America as this situation evolved daily. It stands as a tribute to the dedication of Pioneer to best practices, community support and client services. My thanks to all involved."
- Larry R. Degen, Chief Financial Officer, Condux International
"I highly recommend Pioneer Bank. Years ago when I was looking for financing for my business they were very helpful. I went to multiple other banks In town with no results. They have been very loyal to me and now I am committed to doing business with them. They know me by name which shows they appreciate my business."
- Mike Cunningham, Mankato Screw Products
"Our primary bank started a completely digital SBA application submittal process with no human contact points. After we ended up stuck waiting at step 2 for the next email in a 7 step process, we contacted Pioneer Bank to start another application with human involvement. With their enthusiastic support and guidance, we were able to take our application through payment in only seven calendar days! The funds in the PPP program ran out immediately after our funding. Thank you Pioneer Bank and all their employees involved in the process!"
- Brad Radichel, Owner, Condux International